Cancellation Policies
Commitment plays a huge part in GigTown. Whether you are an artist or a host, please read the following information about cancellations.
Host canceling an Event
- Canceling a confirmed event within 7 days of the event is non-refundable.
- Events with a fee of $1,000 or more - Canceling within 30 days is non-refundable
Artist Cancellation or "No Show"
- Once a gig has been confirmed, cancellation is strictly prohibited
- Artists who cancel will be subject to suspension from GigTown
- Suspension length will depend on the severity of the cancellation. Considerations will include...
- Time until the gig - If an artist cancels the day before a gig, the suspension will be much longer than a cancellation a month in advance.
- Type of gig - Canceling on a wedding or private party is understandably more severe than canceling on a venue gig that can easily find a substitute.
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Gig History - If the artist has a consistent history of successfully completed gigs, it will be taken into consideration.